A Look Back at the Story of How Controllers Handled 9/11
Tuesday, August 30, 2011

NATCA is preparing to join the nation in marking the 10th anniversary of the Sept. 11, 2001 terrorist attacks.

Exactly one year after the attacks, on Sept. 11, 2002, a national television audience of 9.5 million watched as 20 NATCA members told NBC’s Tom Brokaw - in an exclusive arrangement - about their experiences working during the worst day in aviation history. The one-hour “Dateline NBC” program pulled together hours of interviews that asked the controllers to recount how they witnessed the events, describing in detail the entire sequence from their perspective.

The video of the show can be found at the following link:
Brokaw paid a special tribute to the controllers with these words at the conclusion of the show:
“Sept. 11 was, at once, the blackest day in their profession and the proudest. It was not their fault the airliners were hijacked, but it was their coolness and resourcefulness that cleared the air and kept other planes from midair crashes. And as we learned tonight, they did it with heart. We can’t ask for more.”